Eurofins Viracor is committed to proactively collaborating with our clients to prevent specimen rejections. We regularly monitor the quantity, frequency, and cause of rejections on a client-by-client basis to identify trends and areas of potential improvement.
Particularly, Cell Function testing requires special attention to specimen collection and shipping in order to ensure the integrity of the sample. Please watch Viracor’s video for complete specimen collection and shipping instructions:
We make every possible effort to maintain the integrity of the patient’s specimen to ensure accurate test results. To assist with this effort, we encourage your review of, and adherence to, the following general requirements when collecting and submitting specimens:
Eurofins Viracor handles specimen types that must be separated by temperature requirements. If the above-mentioned conditions and test-specific specimen requirements are not met, Eurofins Viracor will notify the client regarding the reason and recommended resolution. This notification will occur either verbally through a phone call or through receipt of a lab report detailing the problem. If you have concerns or questions about submitting a specimen, please contact Client Services at 1-800-305-5198.