Providing exceptional customer service is our commitment to you. When you call, you always speak to a person and not a recording. Our Client Service Staff is experienced, knowledgeable and ready to assist you.
We are available:
Monday 7:00 AM to 5:00 PM CST
Tuesday - Friday 7:00 AM to 6:00 PM CST
Saturday 8:00 AM to 4:00 PM CST
Our dedicated after-hours representative is available for urgent needs.
Patients, you must contact your physician to order Coronavirus COVID-19 testing. Eurofins Viracor will not see patients at our facility or collect samples on site.
For healthcare providers, we are experiencing an increased call volume in Client Services.
For non-urgent inquiries, such as supply orders, setting up a new account, add-on testing, etc., please email firstname.lastname@example.org
1001 NW Technology Dr.
Lee's Summit, MO 64086
Eurofins Viracor will not be receiving or processing samples on certain holidays (but will have client service reps available to take your calls). Plan ahead with our holiday schedule and special shipping instructions to ensure the integrity of your specimens.
Regulatory compliance is essential in successfully bringing diagnostic testing platforms and new therapeutic agents to the marketplace. Eurofins Viracor is committed to providing the highest quality service to its clients in compliance with all federal, state, and local laws and regulations, as well as, organizational policies and ethical standards.